Privacy Policy

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

When you visit our Websites, use our Services, or interact with us via our Social Pages or otherwise submit information to us, Lily Vanilli Limited (‘us’ and ‘we’) is a ‘data controller’ and gathers and uses certain information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and local applicable laws.

Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process.  Your details are not passed on to any third parties.

External Links
Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
When you access and browse any of our Websites or use our Services, we collect information about your usage and activity on our Websites or Services using certain technologies, such as cookies and web beacons.
Depending on the cookie settings in your browser and the cookie preferences you set when you first access our Websites or Services, our third-party service providers, advertisers, and/or partners may also place view, edit, or set their own cookies. If you would like to find out more about cookies, please refer to our Cookie Policy.

Social Media Platforms
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

For what purposes do we use this data?
Improving the design and style of the website.
Informing you about products, services or promotional offers that you might find interesting if you have chosen to receive these type of communications.
Enabling you to share our content with others using social media or email.
Communicating with you through our newsletters, but only those you have consented to receive.
Administering competitions and informing you if you have been successful in any competitions or promotions
We also log and use information about any service errors or interruptions that you have experienced in order to help us create fixes and to make technical improvements to our website

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected.

Our website uses HTTPS which means that all data transferred from your web browser to our servers is encrypted. Our data servers are located in the United Kingdom. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

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